Effective Date: 24 August 2025

1. Introduction

Welcome to Carvisans (“we”, “our”, “us”). By accessing or using our website, mobile app, or services, you (“user”, “buyer”, or “seller”) agree to these Terms & Conditions.

2. Eligibility

  • You must be at least 18 years old to create an account.
  • Businesses/sellers must provide valid legal documents (GST, PAN, Bank Account).

3. User Responsibilities

  • Provide accurate information during registration.
  • Maintain confidentiality of login details.
  • Do not engage in fraudulent activities or misuse of the platform.

4. Seller Responsibilities

  • List genuine and legal products only.
  • Ensure correct pricing, product descriptions, and images.
  • Ship orders within agreed timelines.
  • Follow Carvisans Seller Policy.

5. Buyer Responsibilities

  • Provide accurate shipping details.
  • Do not misuse return/refund policies.
  • Respect seller terms on product care and usage.

6. Intellectual Property

  • All content on Carvisans (logo, design, text, graphics) belongs to Carvisans.
  • Users cannot copy, modify, or resell without permission.

7. Payments

  • Payments are handled securely via trusted gateways.
  • Carvisans is not responsible for third-party gateway issues.

8. Termination

  • Carvisans reserves the right to suspend or terminate accounts violating policies.

9. Governing Law

  • These Terms shall be governed by the laws of India.