You can permanently delete your Carvisans account and the data tied to it at any time, either from inside the app or by emailing us.
Your account is deleted immediately — there is no waiting period.
If you no longer have the app installed, email info@carvisans.com from the address on your account with the subject line "Delete my account". We verify the request and delete the account within 7 days.
| Data | Deleted? |
|---|---|
| Profile (name, email, phone, photo) | Yes, immediately |
| Shop, if you sell on Carvisans (listings, posts, product photos, Windows) | Yes, immediately |
| Connected Instagram/Facebook import settings | Yes, immediately |
| Chats and messages | Yes, immediately |
| Wishlist, claps/likes, comments, follows, blocked users | Yes, immediately |
| Notifications | Yes, immediately |
| Your sign-in itself | Yes, immediately |
If you previously filed a support ticket with us, the ticket text and our replies are kept in our support records for internal record-keeping and dispute resolution — they are no longer linked to a live account once it is deleted. We may also retain information we are legally required to keep for tax, accounting, or fraud-prevention purposes for as long as the law requires.